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Show maybe half of the households aren't going to pay any income tax? this year? i mean, could that be true? >> it is more than true. in fact, only 40% of all taxpayers actually pay the irs. to me that seems unbelievable. but then when you look at the irs and you say, hey, it's an odd year, you bet it's an odd year. we've got revenue that's down by trillions of dollars. we've got a deficit that's suffocating us, and yet not everyone pays their taxes, so believe me, we've got a tax system that is problematic, and really doesn't help that taxpayer all too much. >> yeah. if you do get a return, w...

Unemployment and multigenerational households. we have to look at taxpayers and the fact they're getting it wrong on w 4th and the tax industry being unregulated. >> why -- when i hear a $3,000 figure that's big. >> of course it's big. the average taxpayer, 70% are attracted to getting the $3,000 refund check. what do they think, they're not paying taxes to the i.r.s.? when you ask how much due pay to the i.r.s., i didn't pay. i got a $3,000 refund czech. isn't that great. >> neil: what do you tell them? look at the w4 because taxpayers are getting it wrong. people claiming zero actually quali...

More, or a little less. and if they send you anything different than what was on that tax return, generally they send you a letter of explanation within two weeks. but if you do not receive that letter of explanation within two weeks, please pick up the phone and call 1-800-829-1040, and ask the irs for an explanation as to why your refund check amount differs. >> all right. and last one here. can i change my mailing address, even after i have filed my return? i've suddenly moved to a different state, suddenly got the job i was looking for. what happens? >> yes, certainly millions of taxpayers...

>> all right. we were showing for a moment there our next question, which i want to get to. do i need to have direct deposit if i'm going e file? because a lot of people are going that way. >> yes, that's a common misconception that taxpayers have. you do not need to have a direct deposit bank account, if you e file your tax return. all you need to know is, e filing is the safest, fastest, most effective way to get your refund check, and again, you'll get it within ten days, with or without a direct deposit account. >> can i track the status of my refund? >> isn't it great to know, tom, that y...

Return, that information will be available within three to four months -- three to four weeks, excuse me, after sending your return. >> okay. here's another one that would matter a lot to some people. can the irs intentionally withhold my refund? >> yes. it is so important for taxpayers to know that the irs acts as the biggest collection agency in the united states. if you owe the irs money, or you owe any other governmental agency money, like delinquent student loans or owe money to a state agency, you bet. the irs will absolutely keep all of your refund check. >> you're doing very well so fa...