How central Virginia mail delivery imploded
Last summer, United States Postmaster Louis DeJoy laid out what he called a “splendid vision” for the future of the Postal Service. But in central Virginia, the opposite happened.
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Last summer, United States Postmaster Louis DeJoy laid out what he called a “splendid vision” for the future of the Postal Service. But in central Virginia, the opposite happened.
The Newnan Times-Herald gets multiple calls every week from customers who didn’t receive their papers, their bills or mailed their subscription checks weeks before and don’t understand why they’re getting
"The public's input will be considered prior to a final decision."
The agency mostly blames isolated incidents, but acknowledges some changes have led to an "unacceptable level of service."
After numerous reported problems, KPRC 2 is putting the U.S. Postal Service to the test.