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CNN CNN Newsroom October 24, 2013 13:42:00

Software. we leverage deep resources and expertise of a global workforce. i will end this testify where i began. by reinforcing cgi federal s unwavering commitment to working collaboratively with cms to improve the consumer experience. thank you. thank you. mr. slavett. chairman upton, ranking member waxman and members of the committee, good morning. my name is andy slavitt and i m group executive vice president at optum, business unit of united health group. our qqsi, one of the contractors working in the online health care marketplaces. let me begin by saying we understand the frustration many people have felt since healthcare.gov was launched. we have again and remain accountable for the performance of our tools and our work product. i ll start by discussing our work on the data services hub. ....

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CNN CNN Newsroom October 24, 2013 13:37:00

Several other federal agencies. i m here today to reinforce cgi federal s ongoing commitment to the success of the federal exchange on healthcare.gov. let me state unequivocally that cgi federal is fully committed to its partnership with cms. our priority is for americans to have a positive experience in applying, shopping and enrolling on the federal exchange. to this end, we dedicate the very best experts to optimize our portion of the federal exchange. for contacts, let me first describe our role in the federal exchange. the exchange is comprised of six complex systems and involves 55 contractors, including cgi federal, five government agencies, 36 states and more 300 insurers with more than 4500 insurance plans. all coming together in healthcare.gov. cgi was awarded federal exchange ....

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Detailed text transcripts for TV channel - FOXNEWS - 20131024:13:37:00

Of health and human services and other agencies. i m here to reinforce cgi s ongoing commitsment to the evenings change on healthcare.gov. we are fully committed . our priority is for americans to have a positive experience on applying, shopping and enrolling on the federal exchange. to this end we dedicate the best experts to optimize our portion of the federal exchange. let me first describe our roll in the federal exchange. the exchange is come prides of six complex systems that involve 55 contractors including cgi federal. five fast agencies, 3 states and 3r 36 states and 500 insurers all coming together in healthcare.gov. a software application called ....

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Detailed text transcripts for TV channel - FOXNEWS - 20131024:14:05:00

Moment. we want to let our viewers know in case they re just joining us what they missed over the past hour. one of the things they missed, this is the vice president of cgi speaking right now, chris. she is the lead witness the other thing she said we acknowledge the environment was difficult for logging on but she said their aspect of the website worked just fine. and then she shifted blame on another company, blaming that contract for password issues this right left, right left, back again. i would imagine when sebelius comes next wednesday a week from today, she will do a similar rope-a-dope? she will do a similar rope-a-dope. what she will try to do insulate the president from blame. she started it. went on with dr. sanjay gupta. she will be in arizona today. the thing that she will try to focus on, same thing democrats will focus on today, they have obvious buzz phrase they re trying to put out there, which is fix it, don t nix it. ....

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Detailed text transcripts for TV channel - FOXNEWS - 20131024:13:40:00

Consequently. cgi federal s focus shifted to solving consumer access and navigation processes on the exchange. the first set of issues on the exchange concerned another. it allows consumers to create secure accounts. consumers must pass through this front door in order to enter the fsm application. unfortunately it created a bottleneck prevents can the vast majority of consumers from accessing the fsm. since then contractors have worked closely together to troubleshoot and solve this front door problem. as more consumers are gaining access to the fsm the increased number of transactions caused performance problems such as slow response times and data issue. cgi federal is addressing these ....

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