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The effect it's having. what are you doing? >> we are trying to continue polling as best we can. our call center, the place where we make the survey is not located in new jersey. the calls go out from texas so we are able to call and collect data. we'll be focusing on state polls in western states. they didn't have the same effect. and we are still trying to figure out what we are going to be doing with our national tracking poll. we did release numbers for today obviously portions of the east coast were unreachable last night. and in terms of our company, what the biggest challenge is now, we...

Bureaucracies. young people live iphone lives. this is post office solution. jenna: this your point, jonah, alan your thoughts on this, young people are idealistic. we all wish we were more, maybe younger and more idealistic. has this been such a disappointment, so anti-kayak.com and amazon.com, is the ideology really the problem that perhaps young people are discovering? >> well i don't know that the ideology is the problem. i think the website was the problem. not having a smooth rollout is a problem which is different than the actual policy itself. too many people conflated not wanting it, ...