Customers of Deutsche Bank units lodge surge in complaints, consumer group says
Customers of two Deutsche Bank units have lodged a surge in complaints with Germany's consumer protection agency, the advocacy group said on Monday, as the banking giant scrambles to make good with aggravated clients. The VZBZ consumer group said it had registered about 1,700 complaints by customers of Deutsche's Postbank arm and its mortgage division in the year through September. Germany's largest bank earlier this year botched the integration of its Postbank arm, leaving customers complaining that they were locked out of their accounts and unable to reach call centres.
Source: yahoo.com