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Tips to make returns easier. >> i think sweaters are dangerous. i mean, i don't know this for sure, but my anecdotal research is the biggest returns are sweaters. >> what about slacks? >> very difficult. how do you know someone's waist? none of those unless you really know the person. returns during the holiday can seem daunting. others have very strict rules that can make returning things frustrating or impossible. here's what you need to know before heading back to the mall. do not open the box. smile and thank grandma, but do not open the box. don't remove the packaging on any gift you don'...

>> no. >> no trousers or sweaters unless you really know them. if you buy them a sweater, you probably don't know them. some have strict rules that make it frustrating or impossible. here's what you need to know. do not open the box. smile and thank grandma and do not open the box, don't remove the packaging on any gift you don't want, especially for electronics. this is important. you risk a restocking fee if the packaging isn't intact and missing with tags you're stug with it. keep the gift receipts and remind grandma for a gift receipt. >> say it very loudly. >> yes. some won't let you retu...

Higher. markets reopen today after closing christmas. stocks on pace for their worst december since the great depression. the dow is now down 15.6% this month. the s&p 500 down a little bit more than that. the nasdaq down 16.7%. everything negative on the year. and the s&p 500 is now near a bear market. it's the thought that counts, of course, but what if you really don't want another reindeer sweater with jingle bells? according to the national retail federation, 17% of consumers will go to return or exchange unwanted gifts. 17%. some retailers have a no-questions-asked policy. others have ...

Bear market. it's the thought that counts, of course. what if you don't want another reindeer sweater with jingle bells and little flashing lights? according to the national retail federation, 17% of consumers plan to hit the stores to return or exchange unwanted gifts. some retailers have a no-questions-asked policy. others have a strict rule that makes returning purchase frustrating or impossible. what can you do to make returns easier? don't open the box. don't remove the packaging. if it's a gift you don't want -- >> don't look at it -- >> don't peel off -- especially for electronics. you ...

And make room for the spring merchandise you can go in and negotiate down with those prices. >> you say i don't want to pay that, i want to pay 10. be nice about it, i refuse to pay $20. >> definitely be nice. this sale price is $20, can you give it to me for 15 or 10? beware of restocking fees. jillian: let's say you go to an electronic store like best buy and get an electronic you don't like and they charge you a restocking fee of 20% of the original price. if you are trying to return it you paid to return the item and better exchanging or something like that. >> the best deals after christm...