BJ's sees surging curbside pickup business
Dive Brief: BJ's Wholesale Club has seen interest in its curbside pickup surge since launching the service chainwide in 2020, with more than half of online orders delivered through that channel in the fourth quarter, Robert Eddy, the club retailer's chief financial and administrative officer, said Wednesday during an investor conference hosted by UBS. BJ's has also recorded especially strong member-renewal rates in recent months, Eddy said. Members in their first year are renewing at a rate over 60%, up from the 50% level the retailer previously saw. The retailer has also been reaping the ...
Source: retaildive.com