BBCNEWS Breakfast January 4, 2022 06:32:00
Then you should get a full refund. but, if you just don't like the gift or it doesn't suit you, they aren't obliged to give you a refund, it up to the individual retailer. you're more likely to get an exchange or credit note. but don't leave it too long. you've usually got 28 days to return things. around christmas, most retailers give you some extra time. atjohn lewis, for example, you have until the end of january to return things bought from october. now if your gift was purchased online or over the phone, then it's the person who bought it that has the return rights. they can send it back ...
Source: archive.org