Page 2 - Return Shipping News Today : Breaking News, Live Updates & Top Stories | Vimarsana

>> i don't cut back at christmas. >> reporter: how many more stores? >> maybe five more. >> reporter: five more? shoppers are certainly looking for a holiday deals. they will find big savings this year. sales will run a lot longer. that's because retailers are trying to off-load excess inventory. if you remember last year, retailers had a hard time getting nevin tower behave supply chains. one major change coming to retailers this year, is they're doing away with free return shipping. that is because, along with consumers, retailers are also being affected. they're trying to save a bit with th...

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>> remember the part i spoke about, 70% of carts are left abandoned. this is a key thing. a lot of people will say, i'm looking for a couple of things, i may come back later. make sure they come back later. get them into coupons, reach out with e-mails. do reminders and say hey, we've got this product. maybe i'll give you another 10%. the other big thing we see that works is offer free return shipping. take the risk. >> people expect free shipping both ways right now. >> that is one -- one is expected. the other big thing, if you're a smaller merchant without a large brand, this takes away the...

Carts are left abandoned? this is a key thing. people are like i'm looking for a couple of things. i may come back later. >> make sure you get them back. hey, we've got this product, maybe i'll give you another 10%. the other thing is offer free return shipping. >> people expect return -- free shipping both ways right now. >> one is it's expected, j.j. the other is if you're a smaller merchant without a large brand, this takes away the fear, if i buy something and don't like it, what happens. the answer is return it to me for free. that gets a lot of consumers over the hurdle of shopping at sm...