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Recent attacks sent new ripples of fear among some app-based drivers.

Three attacks in Florida last month sent ripples of fear among some app-based drivers, who have demanded protection from companies whose safety policies they say are more geared toward customers.

Ride-hailing and food delivery companies say extreme violence is rare among the millions of trips completed each week by gig workers. But three attacks in Florida last month sent ripples of fear among some app-based drivers, who have long demanded better protection from companies whose safety policies they say are more geared toward customers than workers. Ride-hailing and delivery driving are among the deadliest occupations in the country, according to occupational fatalities and injury data from the U.S. Bureau of Labor Statistics. While most deaths and injuries are from traffic accidents, t...

New research shows non-White drivers for Lyft and Uber are more likely to be dismissed after rider complaints.

The seemingly random firing of drivers is one way ride-hail companies keep workers powerless. Can't they bear the cost of humane engagement?