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It happens to everybody. cell phones ringing at the wrong time. sometimes even on live tv. >> real transformative change never begins in washington. whose duck back there? >> it's a duck! >> there's a duck quacking in there somewhere. where do you guys get these ring tones, by the way? >> mitch mcconnell will -- >> could that be me? >> no it's not you. it's something ambient. >> no i'm afraid it is unfortunately. the alarm goes off and there you are. yes, i will remember to bring home the milk right away. don't worry about it. >> not seeking an exception for law enforcement. give me the phone....

>> just let it go mr. sorry about that. >> it's the song from "frozen" let it go. maybe the timing meant something. let it go. >> kanye west landing on "time's" list of 100 most influential people, others include bradley cooper, the barefoot contessa massachusetts senator elizabeth warren. >> happy national high-five day. give your friends a little love. not about the fist bump. it's about the high five. there's that. >> come on. >> you don't have "let it go" on your phone do you? >> i don't download any ring tones? >> anybody else? camera? no. nobody's into it. it's only the senator. all ri...

15 minutes to the top of the hour. quick headlines now. if sprint is your cell provider, you may have been billed illegally. the company is being fined for letting third party services charge for unwanted ring tones and horoscope text messages, $105 million fine is the same one imposed against at & t in october for the same overbilling. and it's free shipping day for all your last-minute shoppers. more than 1,000 stores waiving shipping fees today and promising delivery by christmas eve. that is great news in the final stretch. steve? >> thank you. when you move into a house, you want to be ...

Scientists track light patterns they do it year-round. around the holiday times there's a distinct increase especially around major cities. this isn't just about the holiday spirit. they can use that data to grabbing global energy. >> with pay for a netflix type program for theaters? loren simonetti with that and a new cell phone carrier suit. loren? >> good morning. federal legislators are suing sprint and accusing it of filling requireless customers hundreds of billions of dollars over a decade. in charges like ring tones and horoscope tests that they never signed up for. sprint did not over...

Another report as many as five passengers who were booked for that flight with tickets didn't get on that plane. >> right. so many questions. how could this happen? all the technology we have, how could this happen? why so many cases go unchecked. apparently 18 times in the past 26 years planes like this have gone missing and you hear the sad stories of the families who are still trying to reach out with texts, by phones, are still getting ring tones from their loved ones missing. still having activity on their social media site. >> creating false hopes really. >> it's devastating when you thi...