Detailed text transcripts for TV channel - KGO - 20111018:10:15:00
Messages. the plan's limit? 250. that's nothing compared to what happened to helen schwartz. >> it was so outrageous that i didn't even know where to start. >> reporter: her bill, more than $5,000. and no warning. her family plan had no internet package but her son checked e-mail and downloaded ring tones. wireless companies push value as a key selling point of their plans. >> families can call any u.s. mobile phone for free. >> reporter: but if you go over plan limits that's where they get you. a dime or more for receiving or sending a text message. 45 cents a minute to make a call. $10 for b...