News Analysis: FOS complaints charging system 'is unjust'
A broker has told Mortgage Strategy that the Financial Ombudsman Service (FOS) intends to twice charge him £750 for investigations into complaints that weren’t upheld. Brian Rix, of Rix Financial Services, says these are the first complaints he’s received in 30 years. The first concerns an interest-only mortgage sold
Source: mortgagestrategy.co.uk