Stay updated with breaking news from Rob Behrens. Get real-time updates on events, politics, business, and more. Visit us for reliable news and exclusive interviews.
Delays in diagnosis and treatment, poor communication and record-keeping, and missed opportunities for follow-up care are among the failures found.
Too many patients are dying avoidably from sepsis because hospitals keep making the same mistakes they were a decade ago, the NHS ombudsman has warned.
Damning report by health service ombudsman says hospitals must make urgent improvements to avoid more fatalities
The new report said the ‘same serious failings are still happening’ 10 years after the publication of a previous document.
Exclusive: boss of courier given 28 days to improve complaints system after reports of vital drugs being delayed or missed