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earlier? >> i can't remember if it was the older women who was the sister, but one of them looked at me and she gave me a little smile that was enough to let me know i'm okay with them. they sent me a thank-you card of their gratitude. it made me feel good. i think about the young lady because i keep that. in remembrance of her, and i'm so sorry that happened to her. >> just a few weeks after the trial, it was halloween once again, the always dreaded anniversary of robin's death. but that year -- >> my mom says i guess we need to buy some halloween candy. that might not sound like very much to anyone, but that is like huge, you know, and we did. you know, we do hand out candy
bridesmaids when their aunt val remarried. but there are too many from this family in the circle village cemetery. something, not something a family gets used to. they just learn to work around it. they go on. >> we're not victims. we're survivors. survivors keep on living life. and we're survivors. and we're survivors. i'm craig melvin. >> and i'm natalie morales. >> and this is "dateline." for lovely robin, the late shift was her last. >> she was laying facedown, a pool of blood under one side. >> just one tiny clue -- >> a piece of curved foam rubber. >> there was a suspect, but he had an alibi, until this revelation. >> i said, i have something that you need to know. ♪♪
she started with their mother. >> the first words out of her mouth are, you're lying to me. you're lying to me. she couldn't, you know, she couldn't believe that. so once she realizes really that i'm telling her the truth, we know we have to talk to my dad. we called him and told him, and he said, okay, i'll meet you at the house. >> wendy, the youngest, heard at school that robin had been stabbed. >> my immediate response was, did she die, because i want her to still be alive, but she said, no, she's dead. >> tricia didn't hear a thing until she got home from work. >> i had dressed up for halloween as well, and i was wearing robin's flagster costume and i look down and i see that i'm in her clothes, and i lost it. i was like, get it off me. i was screaming that i needed to
>> the trial began in 2007, 23 years after robin's murder. william marshall was now 46. he arrived in court each day carrying a bible. his troubled youth, early drug addiction, brief rap sheet were decades behind him. this is a man who looked incapable of cold-blooded murder. he said nothing. he just watched prosecutor john lewin make the case against him. >> william marshall knew before he walked in to the restaurant that night, he knew that robin knew him. so he knew that if he was going to do this crime, he was going to kill her, so this was just a, unconscionable crime. >> the motive? drug money, then eliminate the witness, said prosecutor john lewin. marshall had been arrested before robin hoynes' murder for pcp, a man who needed cash, who thought he knew where to get it. and then yvonne hargrove told
>> the top cover of the safe was removed, and there were some paint chips missing off a new combination lock. >> there were a few drops of blood on the safe, but no fingerprint, no murder weapon, but there was something rather odd lying near robin's body. >> it was just a piece of foam rubber. we kind of speculated that it came from some padding maybe for a backpack or a handle for a briefcase. >> whatever it was and wherever it came from, the mysterious piece of foam wasn't much to go on. still, they bagged it, put it with all the other evidence. robin's wallet told them who she was, where she lived. an officer went to the house to notify the family. no one home. he left a note which said call the police department. it was something about robin. >> so i called back. i said, is she all right? and he said, no, she's not. >> so, now kim, the eldest of the four daughters, had to reveal the news.
her story, looked over at marshall with his bible, hadn't seen him in over two decades. >> i wanted to walk over to him and say, you hurt me. i wanted to say you not only hurt this family, but you hurt me. i wasn't allowed. i guess once i gave my testimony, i guess you could say it was a done deal. >> two days later the jury agreed. they found william marshall guilty of first-degree murder. he was sentenced to life in prison. >> i always knew he was going to pay for what he did, but i'm mean enough i want to see him pay here on earth, so i hope he lives to be 100 and lives a lot of years in that little 6x9 cell. >> robin deserves justice. you know, it's true that the trial didn't bring her back, but now robin's murderer is accountable. >> and there was someone else who had been worried about accountability, the woman who had traded shifts with robin on
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well, none really. back in cleveland, it hadn't gone so well either, and the cops were wrapping up their meeting with marshall's former girlfriend yvonne hargrove. and then, just before they left, almost as an afterthought, she offered something, a strange story about william, about something he said when she picked him up from the police station when he was first a suspect in robin's murder. >> he's crying and he's saying how am i going to get to heaven? how am i going to get to heaven? how am i going to get to heaven? he kept saying this over and over and over. >> that's as far as she would offer. it sounds like this is a statement made by somebody who feared because he had done something. >> intriguing but not exactly incriminating. the cops needed more. so wallace returned to the fire captain's house, this time with a search warrant. >> when i came back the second time he got rid of the shoes. the closet was clean. all those shoes were missing. interestingly on the back porch,
>> william was william marshall, a former kfc assistant manager who worked alongside robin for several months. he was young, just 23, ambitious, known to be friendly, quite religious, just like robin. did he know anything about her murder? well, it turns out he did. but it would take detectives some 23 years to find out just what, what he knew that night before halloween. coming up -- the case finally feels like it's heating up, and then it stopped cold. >> i felt like i had been kicked. >> when "dateline" continues. >> when "dateline" continues
be out of -- i just freaked out. >> time doesn't wait, of course. darkness fell, halloween, laughing kids came to the door. the hoynes sat in the dark and tried to get used to the idea of what grief feels like. policemen buzzed around the kfc all day halloween day looking for something to go on. but all they came up with really was what didn't happen. >> there was no signs of forced entry. she had let somebody into the business, so we felt she knew somebody, and she felt comfortable enough to be working on her paperwork while that person was in the business. >> but who killed robin hoynes? a former friend? a customer? a colleague from work? could it be that robin hoynes had been murdered by someone she knew? as police search for clues that would lead them to her killer, robin's co-worker, cheryl, remembers something. coming up --