Make accreditation mandatory for low-carbon heating installers, says Which?
Widening government-run scheme would counter mistrust among householders, says consumer group
Source: theguardian.com
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Fake reviews and sneaky fees banned under new law campaigned for by Which?
New laws introduced under the DMCC Bill will bolster protections for consumers against dodgy practices when they shop online. Find out about the key reforms.
Source: which.co.uk
Fraudsters stole £3.2m a day in 2023, scam report finds
The annual research by the trade body found the number of scam cases dropped last year. But more than £1bn was stolen by criminals.
Source: moneyweek.com
BT to refund EE & Plusnet customers over exit fees
The telecoms giant did not provide clear details of contract lengths and exit fees to customers.
Source: yahoo.com
BT fined £2.8m over failures affecting 1.1 million EE and PlusNet customers
The telecoms company "deliberately" ignored new rules designed to protect consumers, according to industry watchdog Ofcom.
Source: sky.com