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DevRev announces the general availability of Product-Led Support, the first app built on its DevCRM platform

Palo Alto (California) [US], October 19 (ANI/PRNewswire): DevRev, a company bringing developers and engineers closer to customers, today announced the public launch of DevCRM: the only API-driven, developer-first customer relationship management (CRM) platform for product-led SaaS companies. In an era of all things product-led, DevRev's converged "DevCRM" platform brings together customer support conversations and tickets with developer issues and product enhancements. Today's companies spend hundreds of thousands of dollars to stitch together Slack channels, emails, and in-app widgets with support portals, product boards, and issue tracking software. Yet, these hand-crafted solutions often lead to subscription churn and low customer satisfaction. Tomorrow's design focused, customer obsessed companies will use product and user centric CRMs to ensure every employee delivers customer success. To realize this vision, DevRev today also announced the general availabili ....

Dheeraj Pandey , Kshitij Gupta , Aalok Mishra , Manoj Agarwal , Palo Alto , Silicon Valley , Palo Alto California Us , Ctober 19 Ani Prnewswire Devrev , A Company Bringing Developers And Engineers Closer To Customers , Oday Announced The Public Launch Of Devcrm Only Api Driven , Eveloper First Customer Relationship Management Crm Platform For Product Led Saas Companies In An Era Of All Things , Evrev 39s Converged Quot Devcrm Platform Brings Together Customer Support Conversations And Tickets With Developer Issues Product Enhancements Today Companies Spend Hundreds Of Thousands Dollars To Stitch Slack Channels , Nd In App Widgets With Support Portals , Roduct Boards , Nd Issue Tracking Software Yet , Hese Hand Crafted Solutions Often Lead To Subscription Churn And Low Customer Satisfaction Tomorrow 39s Design Focused , Ustomer Obsessed Companies Will Use Product And User Centric Crms To Ensure Every Employee Delivers Customer Success Realize This Vision , Evrev Today Also Announced The General Availability Of Its Support App , N In App Widget , Nd Apis And Webhooks For Modern Software Companies That Believe In The Power Of One Support Engineer , Ne Team Between Support Engineers And Developers , Nd One Customer Success Culture Across All The Newly Unveiled Support App Unifies Departments To Collaborate As Social Team In Real Time This Is Product Led Quot Over Last Six Months Of Using Devcrm , E 39 Ve Been Able To Experience The Product , Nd Developer Trifecta That Can Takea Product Led Company From Good To Great It 39s No Secret Devrev Is At The Forefront Of Customer Communications We 39 Re Thankful They Ve Helped Us Lower Costs , Et Better Economics , Nd Most Importantly ,