"A Generic Graph-Based Method for Flexible Aspect-Opinion Analysis of C" by Michael Y. Kpiebaareh, Wei Ping Wu et al.
Product design experts depend on online customer reviews as a source of insight to improve product design. Previous works used aspect-based sentiment analysis to extract insight from product reviews. However, their approaches for requirements elicitation are less flexible than traditional tools such as interviews and surveys. They require costly data labeling or pre-labeled datasets, lack domain knowledge integration, and focus more on sentiment classification than flexible aspect-opinion analysis. Related works lack effective mechanisms for probing the customer feedback of complex configurabl...
Source: uow.edu.au