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Register reader finds that some Apple fans are... not very bright? Richard Speed Fri 2 Apr 2021 // 08:04 UTC Share Copy On Call The weekend is upon us, and we can think of no better time to celebrate the efforts of those courageous individuals tasked with sorting the problems of users. Be they Mac or PC-based. Welcome to On Call. Today's contributor, Regomised as "Philip", was the resident "PC guru" for a major computer manufacturer. It was the mid to late 1980s, and Marty McFly had only recently undertaken his jaunt to the 1950s. Fun fact – a Back To The Future of ...

A matte-black terminal? Neat! Where can I get one? Richard Speed Fri 26 Feb 2021 // 08:15 UTC Share Copy On Call Dark Mode is all the rage nowadays, but screens of the blackest black go back further than you might think, as we'll discover in another episode of On Call. Today's story comes from "Keith" and takes us to the era of Wyse terminals and foot-long cigars in the workplace. Keith was gainfully employed at a small financial data firm and was responsible for looking after the IT needs of a number of important customers. On the day in question, a call came in from ...

Wow, this PC is hot stuff... actually it might be a bit too hot Richard Speed Fri 19 Feb 2021 // 08:15 UTC Share Copy On Call Can you smell burning? Is it the Friday morning bacon? Are you having a stroke? Or is it something more sinister? Find out in this week's episode of On Call. Regomised as "Will", our hero was the IT manager for a government department responsible for supporting lawmakers and looking after a number of security agencies and task forces. The Regomiser takes anonymity very seriously so we'll leave it up to you to guess the country involved. The stor...

Mice do like cheese after all Richard Speed Fri 22 Jan 2021 // 08:15 UTC Share On Call Welcome back to The Register's series of On Call stories from those who have to face the most unpredictable resource in the IT world: the user. Our tale, from a reader Regomised as "Mike", takes us back to the glory days of the personal computer revolution and the service department of a ComputerLand outlet. The year was 1982 and Mike was delighted with his workplace. "A fairly amazing place at the time," he said, "that was opening very fancy stores selling the brand new 'personal c...

IT staff can be so... spiky sometimes Richard Speed Fri 15 Jan 2021 // 08:15 UTC Share Copy On Call A seemingly innocent uplighter looms large in today's On Call tale of NetWare nefariousness in which a reader takes observability to new lengths. "Dan", for that is not his name, was working as departmental support for a UK local authority "more famous for its wild animal park" than its IT prowess. This was back in the 1990s, and Dan told us "we had only just managed to gain permission to have networked PCs (council rules stated only Unix was allowed for networks)." The ...