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Commitment to work closely, we're lowering the risk. but as a private sector ceo, i have done this several times, but never on this scale, so the risks are there. . we're going to make sure we do this the right way. >> what happens to those older veterans who have problems? you're doing this now trying to sbe grit this. what happens to those who have been this the system for a long time. where do they come in and how long will this take to help them get into the system. >> there's a problem that many health care organizations that have to transition to other electronic health rorlds rorlds hav...

Looked at the issue of off the shelf versus staying with maintenance. have helped us lock at the cost benefit decision. that was part of my decision. this is essentially the most cost effective way to go to a commercial off the shelf system. the problem with what va has been doing, we have $4.1 billion budget in i.t. 70% is maintaining our current systems. our systems are getting older. the band-aids are getting harder to hold the system together. each year i believe we'll get more and more expensive to modernize our own system. we aren't able to keep the type of people we want. so i think the...