CNN CNN Newsroom November 27, 2013 18:43:00
Should do. get on the phone with the carrier. get -- go to the ticket counter simultaneously and find out the latest information of what's happening with your flight and go online to the carrier's website. you know, all three of those things should be happening at the same time. maximize the information flow of what kind of information you're getting. go on twitter, find out what other people are doing. you have the right to the next available flight or a refund. those are your options. >> so you're on your phone, you're standing in line. you're checking your smartphone for the website. do it ...
Source: archive.org