Detailed text transcripts for TV channel - FOXNEWS - 20170427:13:56:00
Agents, a united spokeswoman adding instead of trying to switch passengers to other flights when overbooking they'll offer to fly travelers to nearby airports and pay for car services to take them the rest of the way. united says more is on the horizon promising to into dues several other changes to booking procedures later this year. >> shannon: what is the reaction so far, laura? >> they say they're taking steps in the right direction. dr. dao's attorney said we applaud united for addressing the issues that plagued passenger satisfaction. back to you. >> shannon: laura engel. thank you for t...