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Korean operator SKT will soon announce global telco alliance to jointly create AI services.

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We're in the midst of a quieter, yet more significant chatbot boom. The all-knowing chatbots we thought to be the future have been replaced by specialized bots, and the results are outstanding.

Chatbots are growing in use, but despite their advantages, there are times that chatbots don’t provide better CX. For now...

Copy South Korea has issued its first ever sanction against an AI technology company for the “indiscreet processing of personal information.” The recipient of the honor is Seoul-based start-up Scatter Lab, who was ordered to pay 103.3 million won (US$93k) for not obtaining proper user permissions. The company illegally harvested data from 9.4 billion conversations conducted by 600,000 users of its other apps, "Science of Love" and "Text At", The Science of Love app focused on conversations between romantic partners to predict a partner's true levels of affection. Those insecure about thei...