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MSNBC MSNBC Reports June 4, 2024 16:07:00

Them. and they just haven t made the investment. we heard from pete buttigieg who was addressing this very issue, the secretary of transportation, of course. here s part of what he said on nightly news about the problem and specifically about southwest airlines. listen. what we have going on right now is different for southwest, this one airline, than what we re seeing across the rest of the system. as a watchdog, we are going to hold them accountable for meeting customer service commitments, and we re going to have to take a deeper look at what s going on with their scheduling systems, other issues that may have contributed to this. you share some of those frustrations as it relates to the airline here, how should they be held accountable? how does this get resolve the so families aren t dealing with this the next holiday season? yeah. i spoke with the secretary yesterday. we had a long conversation. the customers have to be addressed. i mean, this ultimately falls to the re ....

Southwest Airlines , Haven T , Pete Buttigieg , Nbc Nightly News , Customer Service Commitments , Holiday Season , Aren T , Scheduling Systems ,

MSNBC Andrea Mitchell Reports June 4, 2024 17:04:00

Deeper look at what s going on with their scheduling systems. we all understand that you can t control the weather. this is clearly crossed the line from what s an uncontrollable weather situation to something that is the airline s direct responsibility. reporter: now, southwest airline officials say that the storm in chicago contributed to this. obviously. but also they re saying that staffing shortages at a fuel vendor in denver also contributed to these cancellations. right now folks are just trying to find their bags. you have all of these different states and to be honest with you, as one woman told me, shemary, this is ridiculous. back to you. that s a nice way to put it. i mean, when asking that little girl kwhal she thought about it, i thought, thank goodness not a teenager. i think swear words would have come out of her mouth. just incredible. you said that gentleman, he has one bag in denver and he can t find the other one that s ....

Southwest Airlines , Scheduling Systems , Fuel Vendor , Staffing Shortages , Little Girl Kwhal ,

Detailed text transcripts for TV channel - FOXNEWS - 20140610:17:54:00

Even got to see a doctor. last night s hearing only heightened concern about dysfunction at the veterans administration. one testified that aside from hundreds of millions of dollars being allotted, the v.a. uses grossly outdated scheduling systems. if i may, i think it s important to understand that our scheduling system scheduled its first appointment in april of 1985. it has not changed in any appreciable manner since that date. he said he was still in college when the v.a. scheduling technology was put in place, that was before the internet existed. and while the v.a. lacked updated computers, it lacks simple private sector procedures to notify patients. schedulers don t follow up to ....

Veterans Administration , Last Night , Scheduling Systems , Scheduling System , Scheduling Technology , April Of 1985 , Schedulers Don T ,

CNN Early Start January 6, 2014 10:17:00

Found in a bathroom. a passenger found the device, told the crew, and it was forced to land for a security search. once authorities were assured there was no threat, everyone got back on the plane a few hours later, and it continued to new york. new rules now in effect for pilots, and they could significantly improve airline safety. the faa now requires at least ten hours of rest between shifts and 30 straight hours of rest each week. the 25% increase. in response, the airlines are adding new pilots and scheduling systems, the most sweeping changes in 50 years were adopted following a 2009 crash in buffalo that killed 50 people. all right, more and more americans coming down with the flu. widespread cases now reported in 25 states, doubling in just one week. the most severe activity seems to be in the southeastern united states. at least eight children have now died from the illness since september, but doctors say this is a typical season and it should peak some time in february. ....

New York , Security Search , Airline Safety , Scheduling Systems , Flu Shot , Sounds Like Winter ,