Selecting the right vendor is key to improving the patient financial experience, finds KLAS
Selecting the right vendor is key to improving the patient financial experience, finds KLAS Important factors include interactive voice response and email communication from the vendor denoting a patient's responsibility. , Associate Editor Fostering a positive financial experience for patients – and thereby capturing a more steady stream of revenue – is critical as healthcare organizations deal with the financial uncertainty created by COVID-19 and other industry forces. In that context, picking an appropriate vendor partner becomes critically important, and requires insigh...
Source: healthcarefinancenews.com