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Need to help someone by seeing what they’re up to or get help yourself?

  If you need to quickly offer help to another Mac user you know, there's no quicker way to remotely provide assistance than via Apple's own Messages. Here's how to take control of another person's Mac on their behalf, and how to allow others to do the same to your desktop. The perils of family tech support can leave you needing to quickly assist a relative or friend who may be new to Mac ownership, or can't adequately search for a solution by themselves. Support over the phone can also be problematic, and while doing the configuring yourself may be the fastest way, it isn't a great idea if...

Aviso expands AI Virtual Guided Selling across global customers with new industry solutions and partner integrations News provided by Share this article Share this article SAN FRANCISCO, Jan. 15, 2021 /PRNewswire/ -- Aviso, the only AI Revenue Intelligence platform for virtual selling that closes the loop from predictive forecasting to deal guidance, has launched new purpose-built AI solutions for Financial Services, Life Sciences and Pharma, and High-Tech industries, and an integrated AI Virtual Selling and Conversational Intelligence solution available for customers at a fraction of the co...

Mac screen sharing won’t work? Disable it! Then turn it back on Paradoxically, you may have to turn off screen sharing in order to get it to allow sharing. Mac 911 Jan 13, 2021 7:15 pm PST It’s a sad thing that after so many years of offering screen sharing as a native feature in OS X and then macOS, the remote-access service remains unreliable. I have two Macs in my house on the same network—one a laptop, one a desktop—and it’s often the case that the two can see each other and mount each other’s drives, yet can’t initiate screen sharing.