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Tonight a cnn exclusive. when an allegation of criminal misconduct is made against an uber driver, including claims of sexual assault, there's a special unit at the ride-sharing company expected to investigate each claim. we've obtained an internal memo that raises a lot of concerns. our senior investigative correspondent drew griffin has been reporting on the dangers faced by uber passengers for more than a year. here's his new report. >> reporter: this internal report obtained exclusively by cnn says uber's siu or special investigations unit, manages nearly 1,200 cases per week. sources fami...

Some have little relevant experience according to a half dozen former uber employees cnn spoke with. one uber investigator went from being a starbucks shift manager to handling calls from victims. another was a kitchen manager at chipotle according to a review of online résumes though the report cites many have law enforcement investigations and military backgrounds. it says most love working for uber but also details the serious level of stress and anxiety. the staff directly interact with perpetrators and victims, discuss deeply disturbing sexual and other assaults. the report documents unt...

More experienced investigators. uber says its transparency report detailing sexual assault and misconduct cases by uber drivers will be released this year once the audit process is over. but sources tell cnn uber could tell most of the story right now. one former manager telling cnn it's a technology company built on data. the numbers are known. >> drew griffin joins me now. since you started asking ruber about their rape cases, they've made extensive safety changes. are you sources saying more could be done? >> yes. and you're right, anderson. uber has strengthened its background checks of u....

Incidents that occur on the uber platform because it includes reports that, following investigation, are found to be unrelated to uber, withdrawn, and/or fraudulent, and adds we are working with experts to audit our safety incident data so that it can be responsibly released this year. cnn has been requesting the number of alleged rapes reported to uber for more than a year. a cnn investigation of public records, lawsuits, and police files last year exposed more than 100 documented cases where drivers were accused of sexually assaulting or abusing passengers. sources continue to tell cnn the t...

And felons, were approved to drive for uber. >> we're putting safety at the heart of everything we do. >> reporter: the company has launched several changes aimed at improving safety. >> with just a single tap, let loved ones know you're on your way. >> reporter: but former uber employees cnn spoke with say it's not enough, and the problem is much larger than uber is willing to publicly admit. uber's internal report completed in may, after cnn's expose, warns of the consequences should the full scope of the problem emerge. we know from the underreporting of incidents by cnn, the report conclud...