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>> i don't think they were able to take it back. they just canceled it. >> how long have you been on hold? >> for about three years now. >> right. and now you're suing american airlines saying they took away your hobby. they took away this, a contract is a contract. what they say is you committed fraudulent activity by booking flights under the name such as bag rothstein. >> which is the name they told me to use for the second seat. >> what do you mean? >> well, when i bought the pass, they told me i was entitled to buy a second seat. and that that seat could be empty, just book it under bag. ...

Seat, shouldn't you have to pay but in the situation with the student she says she was next to her relative who was fine with it, so why can't that person decide? why does the ail need to charge her? >> common sense. southwest is usually very good about having a conversation and going back and saying we made a mistake, but let us know what you think, fox&friends.com, you are on a plan and you pay for a seat do you want someone else's body if your seat? >> it happened to me. i wish that go was charged double. infuriated. and now, how do you feel about this story. coming up, occupiers are mad at...

Fly? you have heard about this. particularly on southwest airlines. a central florida student was told she was too fat to fly although she said she would it is next to a family member if i am "spilling over," the 17" width of the plains that were going to charge her double. that is policy. >> the airline requires passenger who cannot fit into the 17" gap between the armrest, that is what the seats are on southwest, they have to give up extra money, saying the flight has not been overbooked so you have the opportunity to buy the extra seat and this is their estimate from southwest, if a passeng...

what happened in this raid, but they seemed very, very concerned about the next raid and the one after that and that those kind of raids are going to be much riskier with how much information is now out there. >> we have from my perspective gotten to a point where we are close to jeopardizing this precious capability that we h e have, and we can't afford to o do that. -- captions by vitac -- www.vitac.com this this fight isn't over. when you extend that to the military and their families, from my perspective, it is time to stop talking, and we have talked far too much about this. we ...

Kate from flyers rights.org. explain southwest's policy to us. it's been in place for a long time, right sf. >> southwest actually has the most clear policy of any airline. you have to be able to sit between the armrests or you have to purchase the second seat. and they eyeball it. i think the problem here is that it's a subjective interpretation by the gate agent as to whether or not you're going to fit. >> you're going to fit. how often do they actually enforce it, i guess? how unusual is this to have somebody kicked off? >> very rare. it's very rare. it's come up lately because in canada th...