KNTV NBC Nightly News With Lester Holt September 28, 2019 09:20:00
I'm dying. >> reporter: our entire emergency response system failed her. her 911 call was routed from operator to operator and an e.r. nurse looked for her but never saw her. >> every second that went by, was a second she couldn't get back. >> reporter: by the time a firefighter gave her cpr, it was too late the hospital has since added signs and lighting its owner cambridge health alliance is supporting his efforts. laura's law would require signage, lighting, security monitoring and panic buttons outside locked hospital doors. >> i miss her so much. this doesn't bring her back but hopefully ...