insurance companies: Insurers need to check mis-selling of their products to customers: Insurance Ombudsman Delhi
Insurance Ombudsman for the Delhi region, Sunita Sharma, emphasized the need for insurance companies to prevent incidents of mis-selling. Sharma, a former LIC MD, stressed the importance of treating customers well and avoiding mis-selling practices. She noted that companies often engage with customers until the free look period, disappearing afterward, making it challenging for customers to claim mis-selling after that period.