[Router] BCS Info and Serial Numbers Not Available - can't manage router - Verizon FiOS
Forum discussion: I am a new ( 6mos.) Verizon FIOS customer. I have not been able to manage TV equipment (two VMS 4100P2s and two IPC 4100s) when logged into my VZ account since the STBs were installed in May. I have had to call VZ to rename them, however the 4100