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Apr 21, 2021 Essential Functions: Ensure all systems are online, accessible and operating under correct load parameters defined by the client and operational team. Ensure all systems are performing correctly as per the industry best practices and configurations Ensure all escalations are actioned and production is returned to a normal state within the SLA time frame. Limit the number of recurring / reopened calls to ensure that the user is satisfied with the service provision. Monitoring and responding to alerts generated by the monitoring systems. Managing & remediation of calls within clien...

Tuesday, February 16, 2021 Just a few weeks ago, new job listings at Warner Bros. stated the company was focusing on live service titles. Now we’ve got more of an idea of what that will mean. As spotted by Twitter user @MauroNL3, more job listings have described how Warner Bros. Games San Diego will be working on a “new AAA, free-to-play, cross-platform game” that will be released on “multiple platforms including the new Gen-9 Consoles”. Little about the game itself is known, although it will be a AAA action game with multiplayer levels that are intended to be “fun the first and f...