Humble Sea Brewing Co. - Director of Hospitality - BevNET.com Beverage Industry Job Listing
- Design environments that encourage people to stay, relax, and chat. - Elicit product and brand “love” from customers. - Empower staff to “do the right thing” in all customer-related situations while finding ways to say “yes” and turn difficulty into opportunity in even the most challenging conditions. - Engage directly with customers in a positive, thankful, humble, or apologetic way every day. - Provide dissatisfied customers with a reason to sing our praises after resolution. - Promote and monitor quality service through training and by acting as a positive role model. - Ens...
Source: bevnet.com