Detailed text transcripts for TV channel - CNN - 20170414:10:57:00
Fascinating to me. the lawyers for the man didn't just talk about what happened to him and the injuries. talked about the culture at the airlines. listen to this. >> yeah, i would say there is a culture of disrespect of rudeness, but what's unfortunately occurred here if dr. dao's case is rudeness, bullying customers has gone the next step now. to physical injury. >> talk about the business culture with christine in a second. from the legal standpoint, why talk about the culture of the airline? why tap in? >> what you are doing is tapping into the reservoir of discontent. when you do that, you...