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I mean, it wasn't a little dog on her seat. it was a big, beautiful lab riding so quietly, peacefully, sweet little max is his name. turns out max is pretty special. he's being trained to be a guide dog for the blind. and ours was a meeting by chance that inspired tonight's idea. >> sandy wilson was 12 years old when she had an idea to change not only her life, but the life of this little guy, too. meet max. max is not your typical dog. sure, he's a playful and curious golden retriever, one that loves belly rubs and games of fetch. but max is special. he has a very big job to do. one day, he w...

He has a very big job to do. one day, he will become a guide dog for the blind and visually impaired. shannon has devoted her life to helping him achieve that goal. >> he's so beautiful. >> reporter: from the time max was 12 weeks old, shan hon and her husband, judah have raised him. it's no easy task. service dogs need to be acclimated to many situations before they can be considered a certified guide dog. >> our job is socialization. so we get a cup get a puppy at eight weeks and we need to do everything we can to get that puppy ready to be a working guide dog. >> shannon has always worked w...