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New Maestro PMS, HelloShift partnership eases communication

HelloShift Guest Messaging sends automated messages to guests throughout their stay.
(iStock / Getty Images Plus / oatawa)
The new integration partnership between Maestro PMS and HelloShift has created a new guest messaging solution. HelloShift’s messaging platform includes comprehensive hotel operations software to prevent guest requests from slipping through the cracks.
“We are excited and delighted to partner with HelloShift to provide an excellent Guest Messaging and Staff Collaboration solution,” said Maestro PMS President Warren Dehan. “We appreciate HelloShift’s shared values for superior technology and unparalleled support.”

Alexandria Barnhardt, the general manager of Maestro PMS client Knob Hill Inn Sun Valley, said the technology has helped the hotel team better know their guests. “With the pandemic, instead of just chatting with guests, we also use HelloShift to communicate through texting. We have really meaningful conversations wi ....

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Maestro PMS Integration with HelloShift Brings Seamless Guest Messaging and Comprehensive Hotel Operations

Maestro PMS Integration with HelloShift Brings Seamless Guest Messaging and Comprehensive Hotel Operations
Integration partnership brings a Guest Messaging Solution that is simple and intuitive for staff and guests to use
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MARKHAM, ONTARIO - Following the impact of the pandemic, hotel guest service and communication is more virtual than ever. The new integration partnership between Maestro PMS and HelloShift brings their mutual clients a Guest Messaging Solution that is simple and intuitive for staff and guests to use. In addition, because HelloShift’s unique messaging platform includes comprehensive hotel operations software, no guest request slips through the cracks. ....

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