What's Next for Conversational AI?
Organizations are leaning into this tech—why, how, and what happens next?
Source: cio.com
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GN webinar to explore how conversational AI can help revolutionise customer service
Learn more about how conversational AI can transform the way you connect with your customers with the new Gulf News webinar, How Conversational AI is revolutionising customer service on June 7 from 2pm to 3pm. In this live webinar, you will see Anil Kumar, Senior Director at Uniphore Software Systems, a leading name in the conversational AI space for 14 years, will have a conversation with Awais Ahmad, Head of Technology at Solex Plus KSA, widely regarded as one of the best customer experience and BPO providers in the Middle East. The panelists will be talking about all the ways that conversa...
Source: gulfnews.com
5 Customer Experience Chatbots Benefits
Chatbot use is growing and brands are seeing the value these AI assistants can add. Here are five benefits they can bring to your organization.
Source: cmswire.com