Retailers face the challenge of last-mile delivery as online shopping grows
Retailers face the challenge of last-mile delivery as online shopping grows CNBC 5 hrs ago Sumathi Bala To seize future opportunities, e-commerce companies need to build on infrastructure that support their businesses, said James Root, senior partner and chairman at Bain Futures. When Singapore imposed a "circuit breaker" or partial lockdown at the peak of the Covid-19 crisis last year, it laid bare the delivery and logistical challenges that e-commerce companies face. "Ultimately, convenience is king," Vaughan Ryan from NielsenIQ. "It's the convenience of shopping when I wa...