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Service industry works to maintain a welcoming environment in Breckenridge


Photo by Liz Copan / Studio Copan
It’s been a tough year for the hospitality industry, but individuals and businesses were recognized for keeping up friendly customer service, holiday spirit and ski town charm through One Breckenridge’s fall and holiday season guest service awards.
, was nominated for her work ethic and general kindness. Binsfeld has worked at the coffee shop since 2014, and while she admitted it’s been a tough winter with fewer customers due to no indoor seating, she’s managed to continue making customers feel welcome.
“With our locals, most of them we see every day or every other day, and so it’s good to just chat with them,” Binsfeld said. “And then with tourists, it’s usually easier to tell because they’re just trying to figure out how things work, and then we’ll just ask where they’re coming in from and if they’re skiing.” ....

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