Snc Ups News Today : Breaking News, Live Updates & Top Stories | Vimarsana

Until then you can stock up on those 46 cent forever stamps to save a few pennies. u.p.s. meantime angered scores of customers this christmas day because many of their packages didn't get to their destinations on time. some are still at the warehouse waiting to be shipped and delivered by santa. u.p.s. blames it on a volume backlog. they had more packages than they could handle. margaret conley is live in new york with some answers and a response from u.p.s. margaret, how did this happen? >> reporter: fred, u.p.s., they're off today for christmas. they decided to not call in their drivers to...

Going up 3 cents. it will now cost 49 cents to mail a first class letter. they approved the rate hike yesterday to offset masses losses incurred in the 2008 recession. it takes effect january 26th. until then you can stock up on the 46 cent forever stamps to save those pennies. too many packages and not enough manpower to deliver them. shipping giant u.p.s. is backlogged and that means a whole lot of christmas presents didn't make it under the tree this morning. u.p. snc u.p.s. says it's terribly sorry and couldn't handle the volume of air packages it had received. delivers will resume tomor...

Packages u.p.s. handles, they projected to deliver over 132 million packages just last week. that's their peak week. delays will impact at least that many customers, and here's how some of them are reacting. >> i can't tell you how many countless hours we have spent on the phone dealing with this issue with people in memphis, and they're still blaming it on the ice storm which was 2 1/2 weeks ago. it's terribly disappointing because we ordered these things on december 1st. they can't find them there's because there's 1,000 packages on pallets in there and they can't find our package. >> we got...

Hasn't been processed yet and -- >> it's been here since -- >> reporter: we have seen delays in the past years with u.p.s. but those were generally caused by weather or technical glitches. this seems different. it's a backlog, fred. >> so the question is, how did u.p.s. manage to underestimate the volume of deliveries? >> reporter: we talked with a u.p.s. spokesperson and she aid factors in addition to weather in some states was the time period between thanksgiving and christmas was shorter. she also said more people are shopping online. u.p.s. did consider doing deliveries on christmas day bu...