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Got anything back and i called and her phone box was full. >> she knelt panic rise in her throat. called her sister and brother. >> said it was very unlikely she wouldn't answer the calls. >> spoke every day 9:00. >> so mom continually tried to contact shannon, finding out what was going on. >> clay called the cops, asked them to check shannon's house. >> that was december 2nd in the evening. sheriff's deputies went over, had a good look around outside and left but shannon's family insisted something was wrong, there had to be.

If there is such a thing as a fate worse than death, then certainly someone seemed to intend that shannon deserved one. >> shannon was posed on her bed in a manner to bring disrespect to her. >> and her family and close friends, as you can well imagine wer not. >> she had so much going for her to all end like that and the way it ended, she did not deserve that at all. she did not deserve that whatsoever. >> i'm appalled that she was found that way, you can know. awful and it's embarrassing for her. it's a mess. >> who could be so cruel? well, of course it's the homicide detective's job to figu...

She was beat badly. >> inconceivable. why her? when she was just starting over in life? after calling it quits with clay in 2010 she went back to school to be a dental assistant. >> she presented herself in a very modest, conservative family sortff oway. >> they looked at her as a cross between a den mother and an older sister. >> she was like the the epitome of a dental assistant. her beautiful teeth and that laugh. i can still hear her laugh. i love it. >> as busy as she was, said her school friends, she always seemed to have time for anyone that needed her. >> she was very strong to be able...

So you believe that your dad is innocent? >> yes. >> reporter: there's no way he could have possibly done it? >> no. >> reporter: arguably the only witnesses with ringside seats to the running drama were their five kids. and those kids, every single one, including the three youngest, seth, marshall and logan, rallied to their father's defense. >> he didn't do it. he's a nice, caring, loving person. why would you kill your ex-wife? >> that he still loves. >> that he still loves and leave all your five children parentless? >> reporter: yes, so often what a family looks like depends on who's doin...

Worried about the three young children in the family. >> that means they have no guardian then, so we all just decided that it would be best that we try to get custody of the kids and get them out of that situation. >> reporter: but the starbuck children weren't going anywhere. austin, just 21, filed to be the guardian for his younger siblings so they could all stay together and fight together for their dad. >> it's hard to grieve, you know, over our mother when we're fighting for our dad's innocence. >> reporter: yes, they said, their dad was innocent. and if that meant sacrificing their moth...