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Upgrades to Winnipeg’s 911 service could make it easier for first responders to locate callers and eventually enable residents to sends texts and photos during emergencies, city staff say.
CBC News analyzed more than half a million calls for service from January 2020 to June 2022 to find out where police are being sent, and why.
TORONTO -- An angry squirrel, a missing playlist and a quarrel with the city of Winnipeg over recycling -- none of these are reasons to call 911, but they were still the subject of calls made in 2020 nonetheless. “I’m just working on this new phone, I just wanted to know if it would be connected,” a caller said in a transcript of a 911 call provided to CTVNews.ca by Winnipeg Police. “Oh, okay, you’ve reached 911, do you have an emergency?” the operator asked. “No, I just wanted to know if it would work.” “So you don’t need police, fire, or ambulance?”