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Trying to control the president. channel the president rather than let trump be trump? >> i think it's fair to say we have different management styles. one to limit access to the president and make sure this protocols and procedures and i think candidly, that was needed when he came into the white house. i also think you have a president who wants access to individuals who want to take phone calls. in our book, we interviewed him and he says nobody calls me. i don't get my messages. that's a failure somewhere in the staff chain that the president doesn't have the right to get to the people wer...

Trying to control the president. channel the president rather than let trump be trump? >> i think it's fair to say we have different management styles. one to limit access to the president and make sure this protocols and procedures and i think candidly, that was needed when he came into the white house. i also think you have a president who wants access to individuals who want to take phone calls. in our book, we interviewed him and he says nobody calls me. i don't get my messages. that's a failure somewhere in the staff chain that the president doesn't have the right to get to the people wer...

Trying to control the president. channel the president rather than let trump be trump? >> i think it's fair to say we have different management styles. one to limit access to the president and make sure this protocols and procedures and i think candidly, that was needed when he came into the white house. i also think you have a president who wants access to individuals who want to take phone calls. in our book, we interviewed him and he says nobody calls me. i don't get my messages. that's a failure somewhere in the staff chain that the president doesn't have the right to get to the people wer...