CNN CNN Presents September 9, 2013 00:33:00
Star 349, spelling fix on the key pad. flaepts asking about coffee makers that didn't work or entertainment systems that needed fixing. at 9:36 a.m. the call belme answered was chilling. it was from flight 93. >> then a female voice comes on the line and goes, a flight attendant has been killed. there's two guys. one guy in the cockpit. one guy is at first class behind the curtain, and extremely calm. i was trying to act calm. as a controller we always want to be calm in & in control. she had me beat. she was, like, talking to a friend. >> united flight attendant sandy bradshaw was calmly tell...
Source: archive.org