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NYC subway station agents to come out of the booths, take on customer service role - Vimarsana News

NYC subway station agents to come out of the booths, take on customer service role

Station agents first ventured outside the ticket booths last month at the first three MTA customer service centers. Now straphanger assistance outside the booth will become the norm, NYC Transit President Richard Davey said Tuesday.

Op-ed | Improving New York City Transit with your help - Vimarsana News

Op-ed | Improving New York City Transit with your help

New year, new New York City Transit. We’re starting 2023 energized by the spirit of our “Faster, Cleaner, Safer” customer service initiative.

Source: amny.com
MTA subway token booth clerks agents to shift to customer service - Vimarsana News

MTA subway token booth clerks agents to shift to customer service

A new plan rolled out Thursday created expanded roles for the longtime subway workers as the decades-old subway system staple is phased out.

Armed Human Smuggler Busted with Meth, Fentanyl near Border in Arizona - Vimarsana News

Armed Human Smuggler Busted with Meth, Fentanyl near Border in Arizona

Tucson Sector Border Patrol agents arrested an armed human smuggler attempting to move five Mexican nationals into the U.S. interior.

Armed Human Smuggler Busted with Meth, Fentanyl near Border in Arizona - Vimarsana News

Armed Human Smuggler Busted with Meth, Fentanyl near Border in Arizona

Tucson Sector Border Patrol agents arrested an armed human smuggler attempting to move five Mexican nationals into the U.S. interior.