Maximus and Insight: A case study in the importance of partnership to successful digital transformation
SHARE Before COVID-19 there were many reasons to become a digital company. The speed and agility of cloud-based operations mean better customer service, more efficient operations, and all that lovely data to analyze for market-advantage. But the process was expensive and complex, so many companies were hovering on the fence. Now, under the strain of a global pandemic, that fence has fallen. And companies are instead hovering on the edge of a chasm. “What I’ve seen with the pandemic is an acceleration of digital transformation … if you haven’t done it, you’re in trouble because it’...