Lessons Learned in 2020 Spark New Digitalization Trends for Frontline Workers in 2021 | By Andrada Paraschiv – Hospitality Net
Photo: Beekeeper It may be a new year, but it is far from business as usual for those working in the hospitality industry. According to new data released from the U.S. Department of labor, "498,000 employees were laid off from their jobs in the leisure and hospitality sector in December 2020." The Washington Postreports that "of those, about 75% were employees at restaurants and bars," and "nearly 4 million leisure and hospitality jobs have been lost since February 2020, according to economists." One of the biggest lessons learned last year was that communicating with hotel h...
Source: hospitalitynet.org