It's relentless. so, it looks like the current wait time in paediatrics is about three hours. thai is a receptionist in the emergency department. upbeat, despite the pressure. perfect, we'll see you then, 0k? bye. sorry about that. does it get very crowded when they get frustrated? oh, yes, very much so. yesterday i believed we had 120 people in the waiting rooms. the patients in there were crammed in like sardines. you know, when you see the london underground during rush—hour, very similar to that. and difficult patients sometimes? funnily enough we had a screen broken yesterday from a qui...