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Besides not having him, that's what's hurting me the most. >> reporter: last month, his body was found at this bottom of the gorge. >>is just, you know, my heart being torn apart every day. i'm sorry. >> reporter: do you feel like you're in a crisis right now? >> yes, we definitely are in a crisis. >> reporter: in the 1990s, cornell picked up the nickname, "suicide university," prompting a model suicide prevention program, where everyone from professors to janitors are taught to look for signs of trouble. but officials acknowledge something has gone wrong. >> there will be plenty of time to wo...