New Five9 Inference Studio Simplifies Virtual Agent Deployments
New Five9 Inference Studio Simplifies Virtual Agent Deployments Cloud contact center solutions provider Five9 has unveiled new features that make it easier for businesses to utilize virtual agents for contact center deployment. As workforce demands continue to rise in the wake of a reopening economy, contact centers are looking for assistance to help manage call volumes, as well as the increasing demands of customers. Artificial intelligence voice systems have become an excellent tool to address this common issue, offering speed, security, and reliability for customer interactions. Though AI ...
Source: workforcemanagementtoday.com